1. Introduction
These Terms and Conditions (“Terms”) govern the use of the website ([Your Website Address]) and the services offered by [Your Marketing Agency Name] (“we,” “us,” or “our”). By accessing our website or engaging our services, you (“you” or the “Client”) agree to be bound by these Terms.
2. Services
We offer a wide range of marketing services, both traditional and digital, including (but not limited to):
- Traditional Marketing: Brand development, public relations, print advertising, event marketing, direct mail campaigns.
- Digital Marketing: Search engine optimisation (SEO), social media marketing (SMM), pay-per-click (PPC) advertising, email marketing, content marketing, website design and development.
3. Project Scope and Fees
- Project Scope: The specific scope of services for each project will be outlined in a separate written agreement (“Project Agreement”) signed by both parties.
- Fees: Our fees are based on the project scope, complexity, and estimated time commitment. We offer a variety of pricing structures, including hourly rates, project-based fees, and retainer agreements. A detailed fee breakdown will be included in the Project Agreement.
4. Payment Terms
- Payment Schedule: Payment terms are outlined in the Project Agreement. Typically, a deposit is required to commence work, with the remaining balance due upon project completion.
- Payment Methods: We accept payment via bank transfer or [list accepted payment methods].
5. Client Responsibilities
- Information and Materials: The Client is responsible for providing all necessary information and materials in a timely manner to complete the project effectively.
- Approvals: The Client is responsible for providing timely approvals for drafts, designs, and other deliverables throughout the project.
- Feedback: The Client is encouraged to provide ongoing feedback throughout the project to ensure it aligns with their expectations.
6. Revisions
A set number of revisions (specify number) is included within the agreed-upon project scope. Additional revisions may be subject to additional fees, which will be confirmed in writing before proceeding.
7. Intellectual Property
- Client Materials: The Client retains ownership of all intellectual property rights associated with the information and materials they provide.
- Our Work: We retain ownership of all intellectual property rights associated with the work we create for the Client, until full payment is received. Upon full payment, ownership of the final approved work transfers to the Client for the specific use outlined in the Project Agreement.
8. Warranties and Disclaimers
- We strive to deliver high-quality services, but we cannot guarantee specific results as marketing success depends on various factors beyond our control.
- The Client acknowledges that the information and materials they provide are accurate and complete.
- We are not liable for any errors or omissions arising from inaccurate or incomplete information provided by the Client.
9. Termination
- Either party may terminate the agreement for cause with written notice. Cause may include breach of contract, non-payment, or any other material violation of these Terms.
- In the event of termination, the Client is responsible for payment for services rendered up to the date of termination.
- We reserve the right to retain any materials or work completed up to the date of termination.
10. Confidentiality
We will treat all confidential information received from the Client with the utmost care and will not disclose it to any third party without the Client’s prior written consent.
11. Limitation of Liability
Our total liability to the Client under these Terms will not exceed the amount paid by the Client for the services rendered. We are not liable for any indirect, special, incidental, or consequential damages arising from the use of our services.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
13. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of our website and services.
14. Updates to Terms
We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on our website.
15. Contact Us
If you have any questions regarding these Terms, please contact us at [Your Email Address] or [Your Phone Number].